Staff was very helpful. Waited a while but they clearly know what they are doing.
I've been a customer for 15-20 years, perfect model of a successful small business operation. Thank you.
I went to Shosie's and had GREAT service. I worked with one of the associates named Tony and he helped me to find a bike that suited me AND was also in my price range. He didn't try to upsell me on features that I wasn't looking for.
I then had assistance from Bruce the owner who helped with fitting me for my bike and getting the right accessories. Bruce was very knowledgeable help helped me understand and compare products.
Shosie's is definitely growing on me and in my top 2 of local shops. Bruce knows his stuff and never disappoints. He supports the local race scene like no other as well. Go to any race with bikes within an hour of his shop and you will see him or his employees there supporting things. For a relatively small shop, they tend to have a pretty good selection of useful parts too.
Been there twice. Both times I was helped with inexperienced staff. First time, an older man fitted me and sold me shoes that are for people that have very wide feet. Mine are narrow, no wonder he mentioned that my feet are narrow...the shoes were purposely made wide! (I further found out that that is why it said SH-087GE, the GE means grey wider version, the guy obviously didn't know, I was sold a ill fitting product.) The buckle is pushed through all the way and the straps are pulled through all the way. I wish I could post pictures. How could he have sold me these extra wide shoes? I feel cheated.
If you need a bike shop located in the NE Rockford/Loves Park area, this is the only shop to consider.
The next time I went in, I was helped by an older lady who wasn't sure how to help me with my rim. She gave me attitude too. I really don't understand why. I was hoping to get knowledgeable people about the sport to help me. I have now been visiting the other bike shops in Rockford that have been treating me very well.
Everything went very well and I'm VERY happy with my new purchase.
Shosie S Cyclery is a US Bicycle Store based in Loves Park, Illinois. Shosie S Cyclery is located at 514 Windsor Rd, Loves Park, IL 61111, USA.
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